Once your order is processed, it will be produced and delivered to the shipping address provided.

Our local presence across multiple locations speeds up delivery, helps reduce costs and carbon emissions, and enables us to produce 95% of your orders in the country where they are delivered, thus supporting local businesses.

Customs fees may apply based on local regulations, your order value, country limits, and other factors based on the product itself.

The delivery time reflects the time it takes to create your products and the time for delivery from the print partner to the delivery address. Delivery times vary depending on multiple factors, including but not limited to: type of product, production location, delivery adress, size and dimensions of the order, production capacity, and shipping method.

Shipping information:

Providing correct shipping information will ensure that the orders are delivered smoothly. Please bear in mind the following:

– The shipping address for China, Japan, and South Korea, must be added in local language due to the shipping partners’ requirements. For some fields, a limited number of Latin characters is allowed. 

– The fields have a character limit (different for each field) due to the shipping partners’ requirements; one can not exceed the limit because this would not fit on the shipping label.

– For Brazil, there are some additional requirements needed to comply with local tax regulations.

The parameters to be included are the following:  

• Business Address
• CPF or CNPJ:
• Shipping to a person: Every person in Brazil has a tax number called “CPF” or “Cadastro de Pessoas Físicas” (11 numbers XXX.XXX.XXX-XX). 
• Shipping to a company: Every company in Brazil has a tax number called “CNPJ” or “Cadastro Nacional da Pessoa Jurídica” (14 numbers XX.XXX.XXX/XXXX-XX).
• State Tax ID: You only need to populate this parameter if the recipient is a company.
• Registration State Code: You only need to populate this parameter if the recipient is a company.

Shipping options:

We provide a combination of local and international shipping options. You can see what shipment methods are available when you place an order.

For most countries, you can choose between Standard/Economy and Express shipping:

– Standard/Economy is the standard delivery service. The delivery time for domestic standard packages is usually between 2 and 4 days.

– Express Shipping is processed with priority by the shipping company and delivery is expedited. When delivery time is critical, we recommend opting for Express delivery.